Refund Policy
Understand refund
Understand refund
eligibility and payment
support conditions.
This page explains how premium access payments, verification and refund requests may be handled for the 14-tool platform.
Refund Terms
Important payment terms
Important payment terms
users should understand
before purchasing.
1. Premium Access Purchases
Premium plans purchased through Razorpay are processed digitally for deeper dataset visibility and account access.
2. Payment Verification
After successful Razorpay verification, premium access may be activated for the user account.
3. Refund Eligibility
Refund requests may be reviewed in limited situations such as:
- Duplicate payment charged
- Technical activation failure not resolved
- Incorrect payment processing issue
4. Non Refund Cases
- Change of mind after access activation
- Unused premium features
- User preference dissatisfaction alone
5. Requesting Refund Review
Users may contact support through the Contact page with transaction details for review.
6. Processing Time
If approved, refund processing timelines may depend on payment provider and banking systems.
Need Support?
Payment issue or refund
Payment issue or refund
question needs review?
Use contact support for payment-related assistance.